Shopping List

Introduction

The wish list module allows customers to add items to a wish list for repeat orders. This gives them quick access to frequently purchased products and reduces the effort involved in ordering.

Shop customers can create as many wish lists as they like, easily add items and, if necessary, add them back to their shopping basket with a single click. Completed orders can also be transferred to a wish list.

We would be happy to show you how this works in a video:

Module advantages

• Faster orders for recurring items
• Any number of wish lists can be created
• Transfer items or entire orders to the shopping basket
• Quotation requests possible directly from wish lists
• Works for logged-in customers and, optionally, without login

Configuration of the wish list module

Required for start-up

• 21.Shop administration access
• E-Commerce Plus add-on

Step 1: General settings

1. Lists without login: Allows wish lists to be created without customer registration.
2. Session duration: Determines how long lists remain active without login. Unused lists are automatically deleted.
3. Show in main navigation: Determines whether a link to the wish lists is visible in the main navigation.

Step 2: Activate quote request

This function allows customers to request a quote based on a wish list. The Request quote button is displayed if at least one item meets the following criteria:

| Category | Item must be located directly in this category | | ———————– – | ———————————————————— | | or item field with value | The item field corresponds to your specific specification |

Using the wish list

Wish list overview

The central management screen for wish lists offers the following functions:

• Overview of all wish lists and items contained therein
• Create new lists
• Delete items or lists
• Transfer items to the shopping basket
• Make quotation requests

Each item shows its name, category and date added. Clicking on the item name takes the customer directly to the item. Clicking Add to shopping cart adds the items to the active wish list.

Behaviour for variant items

• Standard PepperShop variants: Items are linked, customer selects the variant manually.
• Parent/sub-items: Variants are transferred directly.

Item details: Remember button

The Remember button appears in the detailed view of an item.

• Adds the item to the wish list
• Works for logged-in customers or, if activated, without login
• Otherwise, the customer is prompted to log in

Customer area: My items list

In the customer area, a Wish lists link is displayed under My items, including the number of items added. Clicking on the link leads to an overview of all wish lists.

Main navigation: Wish lists link

If Show in main navigation is activated, a link is displayed in the main navigation that leads to the wish lists.

Evaluations

In the shop administration under Marketing → Wish list evaluation, you can analyse the use of wish lists and filter them according to various attributes.

Further help

If you have any questions or problems, our support team will be happy to help. To do so, open a support ticket:

1. Go to the Swiss21 portal.
2. Click on your profile picture in the top right-hand corner.
3. Select Support → Contact Support.
4. Fill out the form and our support team will get back to you as soon as possible.

Support opening hours: Monday – Friday I 08:00 – 12:00 I 13:30 – 17:00