Article sorting

Inhaltsverzeichnis

Introduction

In this guide, we explain how you can adjust the order of items in the online shop manually or automatically. This allows you to determine which items your customers should see first.

Automatic article sorting

You can set the automatic sorting of articles in the shop administration under “Settings” → “General” → “Shop configuration” → “Article sorting”.

You will find the following options in the view:

Standard: Select the sorting criterion here according to which items should be displayed by default, unless the customer makes their own selection.
Active: Specify whether the respective sorting option should be available and selectable in the frontend.
Sorting criteria: The following criteria are available to you:
Name
Popularity
Lowest price
Highest price
Novelties
Item number
weight
Rating (descending)

For certain criteria, additional settings can be made under “Configuration”:

Designation: Selection between “Name “ or ”Item number + name”.
Popularity: Selection of the time period from which the popularity data should originate - e.g. last month, last 2 months, 3 months, 6 months or 12 months.
Novelties: Here you can select whether the sorting should take place according to the “Creation date “ or the ”Date of last change”.

Manual article sorting

For the sorting to take effect, the criterion “Description (item no., name)" must be selected for both item sorting and preselection.

To specify the order of the items, proceed as follows

navigate to “Assortment” → “Sorting” → “Item sorting”.
select the desired category
drag and drop the items into the desired order. To do this, click on the small symbol to the left of the item image, hold down the mouse button and move the item to the desired position.

This sorting is also taken into account in the following areas:

When displaying multi-variants
When displaying features within articles
As well as in the article filters in the shop.

Further help

If you have any questions or problems, our support team will be happy to help. To do so, open a support ticket:

Go to the Swiss21 portal.
Click on your profile picture in the top right corner.
Click on “Support”.
Click on “Contact support”.
Fill out the form and our support team will get back to you as soon as possible.

Support opening hours: Monday – Friday I 8:00 a.m. – 12:00 p.m. I 1:30 p.m. – 5:00 p.m.