Languages translation
Language settings in 21.Shop and 21.POS
21.Commerce can be used in five different languages German, English, French, Italian and Romansh.
When 21.SHOP and 21.POS are opened for the first time, the default language of your browser is adopted. Other languages must first be configured in the app:
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go to Settings > Languages.
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under + Uninstalled languages you now have the option of setting up additional languages - this may take a few minutes.
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once the language has been installed, you can select under Available languages which languages should be active on the customer side and/or also in the administration. In addition, one language can be set as the default.
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if several languages are active in the administration, these can be changed as required in the top right-hand corner of the app.
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if several languages have also been activated by the customer, shop visitors can select these in the top right-hand corner.
Video instructions
Further help
If you have any questions or problems, our support team will be happy to help you. To do so, open a support ticket:
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Go to the Swiss21 portal.
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Click on your profile picture at the top right.
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Click on “Support”.
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Click on “Contact support”.
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Complete the form and our support team will get back to you as soon as possible.
Support opening hours: Monday - Friday I 08:00h - 12:00h I 13:30h - 17:00h