21.Shop article

Introduction This guide explains how to create new items. Video Creating an item To create an item, navigate to “Assortment” → “Products” in the shop administration and then click on “New”. You can now enter the new item. The following fields must be filled in for the item to be added to the assortment: Name: Name of this item in all languages Price: Sales price of the item General In the “General information” tab, you will find an overview of the most important item data. »

Introduction 21.Commerce has a Stock management system that allows you to manage your inventory per item. This guide will show you exactly how it works. Video tutorial Configuring Stock management In the default settings of 21.Commerce, Stock management is disabled. To enable it and configure additional Stock management settings, go to “Shop administration” → “Assortment” → “Stock management”. An item can have three different warehouse behaviours (often used in explanations below): »

Introduction In this guide, we explain how you can adjust the order of items in the online shop manually or automatically. This allows you to determine which items your customers should see first. Automatic article sorting You can set the automatic sorting of articles in the shop administration under “Settings” → “General” → “Shop configuration” → “Article sorting”. You will find the following options in the view: Standard: Select the sorting criterion here according to which items should be displayed by default, unless the customer makes their own selection. »

Introduction Text input fields allow your customers to enter additional information directly alongside the product. This is useful, for example, for personalised products such as stamps, engravings or gifts. Setting up text input fields for products To set how many text input fields should be available per product: Open the shop administration. Navigate to ‘Settings’ → “General” → ‘Edit products’. In the ‘Number of text input fields’ section, enter the desired number of fields. »

Introduction In this guide, you will find various questions and answers regarding 21. Shop Products How can I set a minimum stock level for a product? There are two ways to define or update the minimum stock quantity for an item: 1. Directly within the item: Open the relevant item for editing: ‘Product Range’ → “Items” → ‘Item Overview’ → ‘Select Item’ Scroll down in the edit screen to the ‘Stock’ section There you will find the Minimum Stock Quantity field, where you can enter or adjust the desired value. »

Introduction If you offer products that are available in several variants, such as different colours, sizes or styles, we recommend using parent and sub-articles. With this structure, there is no need to create a separate main product for each variant. Instead, a parent product serves as the parent item, whilst the individual variants are managed as sub-products. The parent/sub-item function offers greater flexibility compared to the standard variant function: each variant has its own stock level separate prices and weights are possible individual product images per variant multilingual content per sub-item optimal use with ERP or interface connections The link between parent and sub-items is established via the item number. »