Saferpay Factsheet

Introduction

You have decided to sell your products online. Congratulations. Sales growth in e-commerce continues unabated. The cashless payment of purchases has long since become a matter of course for consumers.

Accept the three most important means of payment in online trading and look forward to higher sales and fewer cancellations in your online shop. Worldline Schweiz AG is a full-service provider of cashless payment solutions offering efficient and secure payment transactions.

Let your customers pay simply and securely with credit card or TWINT in your online shop. Together with our partner Worldline Schweiz AG we offer you an exclusive offer.

Saferpay Information

The product for processing online payments from Worldline Schweiz AG is called Saferpay. First, log on to your Saferpay back office.

Saferpay Backoffice: https://www.saferpay.com/BO/Login

First login in Saferpay backend

When you first log in to Saferpay Backoffice, you will be prompted to change your password, first enter your old (assigned) password and then enter the desired password twice.

Please note that only passwords that meet the following security criteria will be accepted: The password must be at least 8 characters long, must contain one upper and one lower case letter and at least one number or special character.

E-mail

After you have changed your password, you may be asked to enter an e-mail address that Worldline Schweiz AG can use to communicate with you. Each user ID must be provided with an e-mail address so that a user can unlock a possible login block himself. If you see a corresponding input mask, please enter your e-mail address in the “E-mail” field provided and confirm your entry by clicking “Save”.

Connect shop with Saferpay

To connect your shop with your Saferpay account we need a API key and the corresponding Terminal ID. To create the API key, follow the steps below.

You must now enter the newly generated API addresses (user name) and the password you created previously in your shop administration in the ‘Saferpay JSON Business’ module:

In addition to the API key and password, the terminal ID is also required. To obtain the terminal ID, go back to your Saferpay Backoffice account. Under “Settings”, click on “Means of payment/Terminals”.

Here you will find your terminal ID (red frame):

Please note the Terminal ID. You will need these later when Configuring the module.

Configuration of the module

We would be happy to show you how it works with a video: https://www.youtube.com/watch?v=KsJlE16a2ow

Where? In your shop administration, go to Modules on the left and klick then on Saferpay JSON. Here you will find the configuration settings for the Saferpay connection:

• Active: Check this box to activate the module.
• User name: Take from the Saferpay backend (see Figure 3)
• Password: Choose your own password. Take the password from the Saferpay backend (see Figure 3).
• Terminal ID: The terminal ID can be found in the Saferpay backend under the menu item ‘Terminals’ (See Figure 4).
• Account statement text: Short message to the customer, which can be seen on the account statement.
• Email confirmation: Activate this if you want to receive a confirmation email for every order that was proceed with a payment method via Saferpay.
• Email confirmation to customer: Activate this if you want your customer to receive a confirmation email for every order he places with a payment method via Saferpay.
• Book orders directly: If this is activated, all amounts are booked directly and not reserved.

Activate the desired payment methods

After you have configured the module, the corresponding payment methods can now be activated. Go to ‘Shop Settings’ → ‘General Settings’ → ‘Payment Methods’ and check the box for the payment methods that are activated in the ‘active’ column. Please do not activate payment methods that are not activated for your system via Saferpay or cannot be activated via Saferpay.

You must also edit the desired country group under Delivery countries/shipping and check the box for credit card payment under “Accepted payment methods”.

Reservation or booking?

The PepperShop can be configured so that credit card financial transactions to Worldline Schweiz AG are recorded as reservations of the amount or directly as bookings.

If reservations are selected, every transaction has to be manually converted into bookings in the Saferpay back office. But you are able tol correct the amount downwards here. This always makes sense if there are still changes to the articles after the order has been received, e.g. if certain articles are not in stock.

If bookings are delivered, a daily settlement must be made within 48 hours. So if this is not done automatically, you are responsible for it for yourself. If this deadline is not met, Worldline Schweiz AG will charge a so-called late presentment fee, the amount of which is approximately 0.5% of the financial transaction amount (as of May 2018).

Further Help

Do you need further support? PepperShop provides you with different options.

• Often a click in the administration on the top right on the question mark icon helps. Here you can get direct help on the relevant topic.
• We are also available to you by email swiss21-support@peppershop.commailto:swiss21-support@peppershop.com)