First sale POS

Introduction

This guide explains how to sell an item.

Create a cash register user

If you have not yet created a cash register user, you can do so now:

1. In the shop administration, navigate to “Web cash register” → “Cash register users / Login”.
2. Here you can manage existing cash register users or create new ones.
3. Click on the “Create new cash register user” button. A form will open where you can enter the following information:

• First name: First name of the cash register user
• Last name: Last name of the cash register user
• User name: A unique user name for the cash register user
• Password: A secure password for the cash register user

4. Then click on “Save”

Logging in

Once you have created a cash register user, you can log in to the web cash register:

1. Go to “Web cash register” → “Cash register users / Login”.
2. Click on “Log in” next to the desired cash register user.

Web cash register overview

The following overview explains how to process a sale with the Swiss21 web cash register:

1. Select items: Select an item in the cash register area. It will be automatically added to the shopping cart.
2. Adjust quantity: Once an item is in the shopping cart, you can manually change the quantity. This allows you to sell two or more items of the same product, for example.
3. Change price: You can adjust the price of an item directly in the shopping cart – either up or down, depending on the situation.
4. Grant discount: In the “Discount” field, you can enter a percentage or fixed discount for an item in the shopping cart. This will be automatically deducted from the price.
5. Add free item: If you want to sell an item that is not yet in the system (e.g. a special item or tip), you can add a “free item”. To do this, enter a name and the desired price manually.
6. Further options under “More”: Additional functions are available via the “More” button.

• Reset order (e.g. in the event of an error)
• Redeem voucher
• Resume interrupted purchases
• Open cash drawer for change

7. Complete payment process: To complete the purchase, select a payment method. The following options are available:

• Cash
• Credit or debit card
• Invoice (for later payment by the customer)

Further help

If you have any questions or problems, our support team will be happy to help. To do this, open a support ticket:

1. Go to the Swiss21 portal.

2. Click on your profile picture in the top right-hand corner.

3. Click on “Support”.

4. Click on “Contact support”.

5. Fill out the form and our support team will get back to you as soon as possible.

Support opening hours: Monday – Friday I 8:00 a.m. – 12:00 p.m. I 1:30 p.m. – 5:00 p.m.