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Figure 1: Pause

Introduction

The web-based 21.POS offers the possibility to pause / defer sales.

We would be happy to show you how it works in a video: https://www.youtube.com/watch?v=9B5EJRxQBzI

Configuration

This module is not visible in the module management. No configuration or activation by the customer is required.

Das Pausieren

Figure 2: Pausing

You can pause a purchase as soon as you have an item in your shopping cart.

the paused purchases are displayed as follows:

Figure 3: Paused purchases

A purchase that is booked to a customer is also paused with the customer’s name. Purchases that are not booked to customers appear under the name of the cashier.

You call up the order again as soon as you click the Apply button.

What is paused and applied?

Item
Customers
Discounts / vouchers on orders

Further help

If you have any questions or problems, our support team will be happy to help you. To do so, open a support ticket:

Go to the Swiss21 portal.
Click on your profile picture at the top right.
Click on “Support”.
Click on “Contact support”.
Complete the form and our support team will get back to you as soon as possible.

Support opening hours: Monday - Friday I 08:00h - 12:00h I 13:30h - 17:00h